Modine Technical Support
Looking for support? We’ve got you covered! For toll-free technical support, please call 1 (800)-828-4328
View service and support videos here.
Technical Support FAQ
What is Modine’s corporate address and telephone number?
BHVAC Sales and Service: 1-800-828-4328
How old is my HVAC unit?
See your installation manual for directions on how to find the week and year of manufacture from the unit serial number.
How do I find a Modine Sales Representative in my area?
Visit our Where-to-Buy page here.
Is my heater still under warranty?
Obtain model and serial numbers and refer to the warranty policy on the back cover of the installation manual
How do I register my Hot Dawg heater?
Visit our Warranty Registration page here.
What size unit heater do I need for my space?
Visit our Unit Heater Sizing page here.
I’m a homeowner. Can I install this myself?
Any product certified for residential use by Modine. The residentially certified products include:
A qualified service agency must perform all service and installation of Modine products. To find a Contractor who installs and services Modine units, visit our Contractor Locator.
Where are your products manufactured?
Buena Vista, VA
Can I use a vent cap not listed in your I&S manual?
Modine has tested and certified the operation of its gas-fired unit heaters with the caps that are specified in the installation and service manuals and offered in the price sheet. Other caps may be used if local codes allow it, but Modine cannot be held responsible for resulting issues with burner operation.
What is your AHRI certification number for gas fired unit heaters?
We do not have AHRI certification for gas-fired unit heaters
Can I install flexible gas lines to my unit heater?
Installation must conform with local building codes or in the absence of local codes, with the National Fuel Gas Code ANSI Z223.1 (NFPA 54) – latest edition.
In Canada, installation must be in accordance with CSA B149.1
Can my unit be connected to a building management system (BMS)?
Make-up air systems, dedicated outdoor air systems, unit ventilators, and ductless mini-split cassettes that are ordered with the Modine Controls System can use accessory cards that communicate with a BMS. Certain gas unit heater models may also include an additional control board that can communicate.
Technical Support Documents
Service Bulletins
Maintenace Documents
Installation and Service Documents
Visit our Product Literature Library to view Installation and Service Documents.
Archived Documents
Visit our Product Literature Library to view all archived documents.
